Support Forums

Hi!.,
Please mail us your site credentials (WP &FTP access logins)
So that, we can check and have a clear look form our end.

Hi.,

You have modified the breadcrumb here – http://prntscr.com/notcru now there we have changed the link .

**Please don’t hesitate to rate our theme. Your 5 stars has a crucial part in our overall rating! We know you’re quite busy, but if you don’t mind, we would love to have your feedback.**

Please visit below video link for how to rate our theme:

http://recordit.co/YqdTBuEJRm

**Eagerly waiting to see your 5 stars rating. Thanks in advance.**

Hi.,

Thank you.

Sorry, we did not receive any details from you. So please send us the details via the right bottom form located @ http://themeforest.net/user/designthemes

Refer : http://prntscr.com/mkev23

Or Send us the details directly to support@wedesignthemes.com

Hi.,

Sorry , it is our theme issue . We will fix this RTL issue in our next update . ( We will release our next updated with in this week or next week )

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Hi,

It seems you have not enabled the full admin rights for your FTP – http://prntscr.com/nikqtc

Hi.,

Thank you for your site credentials,

But it seems that you have missed your domain name information. Kindly send us your domain name, so that only we can move forward.

Hi.,

Kindly watch the following video to get a clear view about your query.

http://recordit.co/fBjOnah3sw

http://recordit.co/PMzWXxICh9

http://recordit.co/Oy4ycKhsTQ

http://recordit.co/pJkGN8H1Iu

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Hi.,

It depends on lazy load plugin . by default we don;t have lazy load option , so kindly send us some details which plugin you have enabled in your site for lazy load . so that we will help you better .