Support – BuddhaThemes

Forum Replies Created

June 27, 2024 at 1:13 pm in reply to: Elementor not loading, problem with WeDesignTech Elementor Addon #1943

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June 25, 2024 at 6:52 am in reply to: Elementor not loading, problem with WeDesignTech Elementor Addon #1938

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1 year, 4 months ago ram
Keymaster

Hi.,

It seems like you used shared hosting. Please ask the hosting team for assistance.

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

in reply to: Urgent! – Site breaking

1 year, 4 months ago ram
Keymaster

Hi.,

It seems like you used shared hosting. Please ask the hosting team for assistance.

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

in reply to: Lilac – Installations

1 year, 4 months ago ram
Keymaster

Hi Joyofmn.,

Great day. We reply back to your email chain loop conversation. Hope you will get the answers there.

Thanks!!

in reply to: Header not working on mobile

4 years, 3 months ago ram
Keymaster

Hi.,

We checked your site and its working fine – https://prnt.sc/u38iei please clear your cache and check it out.

in reply to: help recaptcha

4 years, 3 months ago ram
Keymaster

Hi.,

“O” removed. This issues caused because of “Like This” plugin. We deactivated that plugin and it works fine – https://prnt.sc/u2mmo9

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Please provide admin permission to the login details that you have sent.

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Hi.,

Please enable admin permission for us because no “Products” menu in admin panel – https://prnt.sc/u26jx0

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Hi.,

1) We have commented out this code https://prnt.sc/u2504h in custom.js file to fix the shop page sidebar issue.

2) Please send us your wordpress admin login to check the zeros in admin panel issue.

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Regarding the shop page issue and zeros in admin panel, we need your FTP and admin details. Dont worry we will not harm your site in any means. Without the details we cannot proceed further.

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Hi.,

For padding issue – Get into wp-content \ plugins\buddhathemes-core-features\shortcodes\shortcodes.php and refer this – https://prnt.sc/u1ls2p

We noted this issue while update our theme we will fix this. Remaining we need to login into your end and need to check.

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Hi.,

Kindly, send us your FTP and WordPress admin details by marking “”Set as private reply””. So that, we can receive your details in private and we will fix your issues.

in reply to: Portfolio Items on gallery padding issue

4 years, 3 months ago ram
Keymaster

Hi.,

Kindly, send us your FTP and WordPress admin details by marking “”Set as private reply””. So that, we can receive your details in private and we will fix your issues.

in reply to: help recaptcha

4 years, 3 months ago ram
Keymaster

Hi.,

No issues were found in your end. Check it out – https://prnt.sc/txsl28

in reply to: help recaptcha

4 years, 5 months ago ram
Keymaster

Hi.,

1) To install our plugins,

Go to Dashboard / Appearance / Install plugins / here you can find the list of recommended/required plugins.

2) Can you please send some screenshots of your issue. We will help you.

in reply to: doesn’t intall several modul

4 years, 5 months ago ram
Keymaster

Hi.,

“Yoast SEO” plugin makes conflicts. So please deactivate that plugin and use some other plugin for SEO then check it out.

in reply to: Error when adding Woocommerce Cart in header

4 years, 5 months ago ram
Keymaster

Hi.,

Your issue has been resolved. Please check it out.

Please don’t forget to place your worthy ratings 🙂 Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:

Refer : http://recordit.co/YqdTBuEJRm

Waiting to see your 5 stars rating. Thanks in advance

in reply to: Error when adding Woocommerce Cart in header

4 years, 5 months ago ram
Keymaster

Hi.,

Kindly, send us your FTP and WordPress admin details by marking “”Set as private reply””. So that, we can receive your details in private and we will fix your issues.

in reply to: Error when adding Woocommerce Cart in header

4 years, 6 months ago ram
Keymaster

Hi.,

Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you

Thank you, we look forward to helping you!
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 🙂

in reply to: Problem with Demo extension

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